All of our products include Free Shipping within the Contiguous United States. Most of our products are shipped through UPS, we also occasionally ship through Fedex, USPS, or Main Freight (LTL) if needed. When shipping your item(s) residential freight service (Main Freight,LTL) you will need to provide your contact information to their driver. The driver will contact you 1-4 day(s) before to coordinate delivery with you. We will do our best to accommodate specific shipping requests. You will receive an email with a tracking number when a label has been created for you shipment. Please Feel Free to contact us with any question about shipping.
If requested we can expedite the shipping of an item, All expedited shipping costs will depend on the item(s) itself & will be at your expense. Please contact us and we can give detailed information for you situation.
We can ship to Alaska, Hawaiii & Canada. Those located in these areas will have additional $149.99 shipping fee. We will not be responsible for the cost of any taxes, duties, customs charges etc.
We ship all Mattresses within 1-7 business day(s) of receiving your order.
We Ship all Bedding, Toppers, Adjustable bases, etc. within 1-5 business day(s) of receiving your order. *Shipping Dates are not guaranteed by Organic Sleep Systems*
Many of items are vacuum packed (roll packed), if this is the case open your item with care, as to not damage your item(s).
Twin-Full mattresses typically ship in 1 or 2 boxes
Queens mattresses typically ship in 3 boxes
King-CaliKing mattresses typically ship in 4 boxes
White Glove Delivery
We currently do not offer white glove delivery or installation for our mattresses or Adjustable Bases. However we are working on offering white glove delivery.